OUR STORY
Our central location on the main street of Aruba gives guests easy access to all the interesting areas of Oranjestad. We’re very close to shops, nightclubs, restaurants (El Gaucho, KFC, Baby Back Ribs BBQ, Taco Bell, Burger King, Old Fisherman, Pizza Hut, etc.), Square Nicky Street Car Shop, Renaissance Mall & Marketplace, Rutena Strip Mall, Beaches (Nikki Beach, Bushiri Beach), Pharmacies (Mediq Botica, Botica Del Pueblo, Botica Kibrahacha, etc.), Aruba Cruise Terminal, Oranjestad Bus Terminal, Queen Beatrix International Airport, car rental companies such as Rent-a-Car Aruba, historic areas such as Fort Zoutman Historical Museum and many other useful establishments and interesting sights.
Founded in 1968 as Hotel Victoria, we have 50 years of experience in the hotel service industry. In 2015 the hotel was acquired by a new owner who is deeply committed to providing the utmost in service to each and every guest. Extensive renovations and improvements have already been made to the facility, which has led to impressive growth in the number of tourists and business people choosing City Hotel when they come to One Happy Island. We have adopted a continuous improvement approach relentlessly focused on customer satisfaction through quality services and competitive prices.
Loyal customers who have kept coming throughout the decades to Hotel Victoria are now excited to see the significant changes to the hotel that now bears the name of City Hotel. City Hotel will remain your hotel par excellence!
MISSION
To provide quality accommodation services that exceed the needs and expectations of tourists, families, and executives visiting the beautiful island of Aruba. We accomplish this by having a highly trained team that does what it takes to make our guests feel at home.
VISION
To be the hotel that offers the best quality of service and comfort to guests, making City Hotel the best choice in our category on One Happy Island.
GENERAL OBJECTIVE
To offer quality hotel services that exceed the needs and expectations of our guests by making them feel at home with friendly and courteous treatment.